The DignityTM Promise is our commitment to provide a standard of service that is unparalled
in the funeral profession. It is a standard which we have established through
the training and development of our personnel, and is based on the needs and
desires of families like your own. We have been able to recognize these needs
and desires through a comprehensive study of our CUSTOMER SATISFACTION SURVEY.
This questionnaire is sent to every family we serve and has been a primary
focus of our company. We are proud to state that our network of over 1500 Dignity
Memorial (tm) Providers in North America, annually serving more than 300,000
families, has a customer satisfaction rate approaching 99%. With this in mind,
our promise to you is.......
- 100% Service Guarantee
- Dignity Care TM Products and Services
- Complete Monument and Inscription Services
- Floral Services
- Payment Options
- Access to Grief Management Library
- Availability of Our Free Community Safety Programs
- Information on Advance Funeral Planning
- Personal Planning Guide
- National Portability of All Dignity Memorial TM Services and
Products
| After Care Planner ® (more) |
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A comprehensive step-by-step organizational
guide to help you simplify and efffectively handle vital family business
matters. |
| 24 Hour Compassion HelplineSM |
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Toll-free access to professsional
advice and encouragement to support you during the healing process. |
| Everlasting Memorial ® (more) |
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A permanent archinve of memories
and images, a life story, captured and shared with loved ones around the
world. |
| Bereavement Travel Services |
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Dignity Memorial providers have secured significant
savings on airfares throughout the United States, as well as certain international
destinations (including Canada) to assist family and friends in making travel
arrangements to attend a funeral or memorial service. As a benefit for selecting
a Dignity Memorial Provider, four members of the immediate family of the
deceased are eligible to receive special savings on airfares offered through
the Dignity Memorial Bereavement Travel Program to attend a funeral, memorial,
or graveside service. In addition, should you select a Dignity Memorial
Funeral or Cremation Plan, you will be able to extend the travel benefit
to include all family members. |
| Legal Services Membership |
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Access to valuable legal benefits provided
by a participating network attorney for one year. |
| Dignity Memorial Keepsake Book (more) |
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Give the Gift of Cherished Memories to Family
and Friends. |
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